The Premier UK Model Shop

We are pleased to say we will be reopening our shop on Monday 15th June.

The shop will be open from 10:00 to 15:30 Monday to Saturday with the phone lines being manned 09:00 to 17:00 Monday to Saturday. Please phone or use the website to check stock before travelling, certain items are running extremely low on stock.

We look forward to welcoming you back into the shop but, as has become the norm, certain measures have had to be put in place. Please bear with us during this time.

1. We are limited to 8 customers in the shop at one time, with further restrictions on certain areas of the shop where social distancing is difficult.

2. A queuing system outside.

3. If possible, only one member from each household to shop at once.

4. Browsing time limited to 10 minutes. Though we do not want to, please understand that we may have to ask you to leave to allow others in.

5. Please follow the one-way system marked out on the floor.

6. Please avoid touching products unless you intend to purchase them.

7. Protective screens at the tills.

8. Cleaning of areas where human contact is unavoidable (card machines etc)

8. If technical advice is required please consider emailing or telephoning rather than asking in the shop.

9. We are taking in both railway and RC repairs, but please allow up to 8 weeks for the work to be done. Due to the lack of available spares we may have to refuse taking in certain repairs if we feel that we cannot acquire the parts needed. The same applies to DCC fitting and DCC Sound fitting. We will now be unable to do repairs while you wait.

10. We will be accepting returns as normal, with faulty goods entitled to a replacement, exchange or refund and unwanted goods entitled to an exchange or credit note.