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Privacy Policy

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience - your information helps us to better respond to your individual needs
  2. To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you
  3. To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs
  4. To process transactions
  5. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  6. To send periodic emails
  7. The email address you provide for order processing, will only be used to send you information and updates relating to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to allow you to sign in.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Google Analytics

We use Google Analytics to collect information about the way customers use our site. No personal information is taken, however if you want to opt out you can install a blocker on your browser to stop analytic collecting browsing information from you. This is a good example of one of these blockers

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

This policy was last modified on 15/12/2015 


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

39 High Street
Cheltenham
Gloucestershire
GL50 1DX
UK

Tel: 01242 523117 or 01242 234644
Fax: 01242 226050

E-Mail: sales@cheltenhammodelcentre.com

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